Symons Fire Protection, Inc. at 12155 Paine Place, Poway, CA 92064

Contacts

Address:
12155 Paine Place, Poway, CA 92064
Get directions

Phone number:
+1 619-588-6364

Website:
symonsfp.com

Categories:
Establishment   General contractor  

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Reviews

• Rafeef Samo
  ★ ★ ★ ★ ★
  I don't even know where to begin. Tod and the team at Symons were just amazing. We were hosting 11 people in our home at the end of August, and found ourselves with a leak in our our fire sprinkler system. I called Tod after a frantic Google searching, having been told by our plumber and a "leak inspector" that they weren't "authorized" to deal with it.
  
  While Tod's team couldn't come out right away (it was almost the end of the business day on a Friday), we were scheduled for first thing Monday morning. Meanwhile, a chain company came out quoted a ridiculous amount of money to do the work (it required breaking the slab in the driveway). Since we rent our home, we asked them to put their estimate in writing so we could send it to our landlord. They never sent it.
  
  Monday morning comes around and Symons isn't joking. Florencio was at my door at 8 a.m. He dug and dug and dug for nearly 5 hours, and at almost 2.5 feet below ground, we discovered the source. Tod kept checking in with us throughout the day and, even at a point where we thought it may not in fact by the fire sprinkler system, Tod asked Florencio to just get the job done in order to help us. They checked on us in the evening after hours, and were there again the very next day to make sure the pipe was dry/repair was successful and completed the job. They were professional, courteous, compassionate, and committed. And, in the end, the job cost only 1/3 what we were quoted by other companies.
  
  Tod, Florencio, and Symons went ABOVE and BEYOND our wildest expectations. I would recommend Symons in a heartbeat.

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